Customer Support

A team of over forty developers, programmers, and engineers in three countries provides our customers with the most accessible, reliable and comprehensive technical support in the industry. See customer testimonials.

Services and support hours depend on your yearly support contract.
What does yours include?

If you don't have a support contract, we offer very reasonable hourly rates.  Better yet, call 1.800.463.2783 to renew today. (All new VTS software licenses include 90 days of SupportPlus coverage.)

Need Help? Contact Our Support Team

Email technical support or speak immediately with a representative.

• 1.800.463.2783 - Toll-free  in North America
• 1.902.835.1575 - Outside North America
• 1.902.835.0369 - Facsimile

Have you checked the Support FAQ?

Have you seen our datasheets, user guides and how-to's?