Setting Conditions under Which Operators Will Be Contacted By the Alarm Dialer System
The Dialer Options dialog is used to set the terms under which registered operators will be contacted by the VTScada Alarm Dialer system. The Dialer Options dialog enables you to set the amount of time the system should wait before notifying operators that an alarm has gone unacknowledged, the priority of alarms of which registered operators should be informed, and the greeting to use when an operator has been contacted.
Note: The voice that is used by the Alarm Dialer to annunciate alarms is the default voice configured under your Windows operating system. It is strongly recommended that you use Sam, Mary, or Mike for the Alarm Dialer system. Using any other voice may cause the Alarm Dialer to have annunciation problems.
To open and set the Dialer Options dialog, follow the instructions below.
1. Click the Configure button to open the Configuration Toolbox.
2. Click the Dialer Options button in the Configuration Toolbox. The Dialer Options dialog will open similar to the one displayed below.
3. Select the Dial-Out Priority radio button that reflects the priority of alarms of you wish the system to notify operators.
4. Enter the number of seconds you wish the system to wait before notifying operators of priority 1 (critical) alarms in the Delay (secs) to Dial Priority 1 Alarms field.
5. Enter the number of seconds you wish the system to wait before notifying operators of priority 2 (high) alarms in the Delay (secs) to Dial Priority 2 Alarms field (if you've selected the Dial on Priority 1 or 2 Alarms radio button in step 4 above).
6. Enter the phrase you wish the Alarm Dialer system to use to greet users when they have been contacted by phone or when they dial into the system in the Spoken Name in Phone Greeting field.
7. Enter the IP address or name of the e-mail server you wish to use to contact operators by e-mail in the E-Mail Server field.
8. Click the Close button.